Executive Program in Customer Service Executive

700 hours

About Course

The Executive Program in Customer Service Executive is a comprehensive and intensive course designed to equip aspiring customer service executives with the essential skills and knowledge to excel in their roles. This program is specially curated for professionals who are looking to enhance their expertise and make a significant impact in the realm of customer service. The course curriculum is meticulously crafted by industry experts to address the evolving challenges and trends in customer service. With a strong emphasis on practical application, participants will engage in role-playing exercises, simulations, and real-world case studies to enhance their problem-solving and decision-making abilities. Additionally, guest lectures from renowned industry professionals will provide valuable insights and perspectives from successful customer service leaders.

KEY HIGHLIGHTS

  • Earn certificate from LETs PADHAi
  • 100% Job Offer, Otherwise Fee Will Be Refunded
  • Guaranteed 3 Months Internship
  • Learn EPRM With LETs PADHAi
  • Candidate Will Get I5 Laptop, Android Phone, Diary, Bag and a Pen.
  • Both Online and Offline Training Sessions Available

FREQUENTLY ASKED QUESTIONS

  • How Does This certificate helps?
    This Certificate Helps You To Get Job Easily As Customer Service Executive
  • Will I Get Internship?
    Yes, You Will Get Guaranteed 3 Months Internship.
  • What are the study requirements?
    You Must Be 12th Passed Or Graduated.
  • Will I get job.?
    100% You Will Get Job Otherwise Your Money Will Be Refunded.
  • Can I pay EMI’S?
    Yes, You Can Pay EMI’s As ₹ 50,000 1st Month ₹ 50,000 2nd Month ₹ 20,000 3rd Month.
  • What is the Duration of course?
    Duration Of Course Is 26 Weeks.
  • What is the fee of the course?
    The Fees Of The Course Is 1,20,000 ₹.
  • What are the methods delivery of course?
    The Methods Of Delivery Of Course Are Online Live Training Sessions, Offline Training Sessions with Trainers.

BENFITS OF THE PROGRAM

  • 100% Placement Assistance or Fee Refund Guarantee
  • Industry-recognized certification upon completion
  • Successful completion of the program enhances participants’ career prospects in the field of sales.
  • Enhanced career prospects and opportunities for growth
  • Practical knowledge through real-world case studies
  • Access to a network of industry professionals and experts
  • Comprehensive Customer Service Training.
  • Understanding Customer Psychology
  • Learn effective strategies to retain customers, including proactive customer engagement
  • Gain in-depth knowledge of customer service principles.
  • Develop and enhance essential skills such as effective communication, problem-solving, conflict resolution, and relationship management
  • Understand customer behavior, motivations, and expectations to provide personalized and exceptional service experiences.
  • Effective communication and interpersonal skills development
  • Connect with industry professionals, guest speakers, and fellow participants to expand your professional network
  • Problem-solving and critical thinking skills enhancement
  • Continuous support and mentorship throughout your journey

WHAT’S INCLUDED IN THE PROGRAM?

  • Comprehensive study material and resources
  • Interactive classroom sessions with industry experts
  • Case studies and simulations for real-world scenarios
  • Access to online learning platforms and resources
  • Guest lectures from experienced CS Experts
  • Mock interviews and role-playing exercises
  • Workshops on communication and presentation skills
  • Networking opportunities with industry leaders
  • Internship and practical experience opportunities

WHAT YOU WILL LEARN?

  • Customer Service Fundamentals
  • Prospecting and Lead Generation.
  • Effective Communication
  • Customer Experience Management
  • Customer Psychology and Behavior
  • Relationship Building
  • Problem-Solving and Decision-Making
  • Product Knowledge
  • Customer Retention Strategies
  • Customer Relationship Management (CRM)
  • Leadership and Team Management
  • Customer Service Excellence
  • Emotional Intelligence
  • Current trends and developments in the field

DESIGNATIONS YOU WILL BE HIRED FOR?

  • Customer Service Officer
  • Customer Service Manager
  • Client Relationship Manager
  • Customer Service Coordinator
  • Advisor
  • Corporate Customer Executive
  • CS Expert
  • Admin Officer
  • CS Support
  • Service Delivery Manager
  • Customer Service Consultant
  • Customer Service Team Lead
  • Customer Service Trainer
  • Customer Service Executive
  • Account Manager
  • HR Counselor
  • Visa Specialist
  • Call Center Manager
  • Visa Analyst
  • Visa Support Services
  • Visa Services Representative
  • Documentation Specialist
  • Sales Associate
  • Sale Representative
  • Client Service Associate
  • Immigration Consultant
  • Visa Operation Manager

LETs PADHAi AFFILIATIONS

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Material Includes

  • AN I5 LAPTOP
  • ANDROID PHONE
  • BAG
  • PEN
  • DIARY

Course Content

Instructors

LP

LETs PADHAi

4.4
5000 Students
9 Courses